If you are a healthcare professional, contact Valneva
for resources for you and your patients
VALNEVA Canada Inc.
600-3535, Saint-Charles Blvd.
Kirkland (Montreal), Quebec
Adverse Event Reporting
You can report any suspected side effects associated with the use of health products to Health Canada by:
- Visiting the Web page on Adverse Reaction Reporting for information on how to report online, by mail or by fax; or
- Calling toll-free at 1-866-234-2345.
Click here for Product Monograph information. Healthcare professionals requiring medical information regarding our products can call us toll free at 1-855-356-0831.
Healthcare professionals requiring information on how to order should contact their Valneva Key Account Managers or call Valneva Customer Service. For all provinces except Quebec, call toll-free at 1-855-385-6725 or by fax at 1-855-551-1122. For Quebec-based customers, call toll free at 1-877-699-8093 or by fax at 1-844-552-8085. Regular Customer Service Hours are: Monday to Friday from 8:30 am – 4:30 pm EST.